FAQs
Need help?
Below FAQ are some common concerns of our clients before purchasing the theme. If you have other questions, please just send it to: support@manifestmood.com
Returns, Guarantees & Delivery
Q: “When can I expect the refund for my order?”
Due to products being made to order, we don’t accept returns or size/color exchanges.
If your order is returned due to carrier error or an invalid address, We will offer to reship the order. If their products arrive damaged or defective, you can either request a replacement or ask for a refund within 30 days of product delivery.
Photographic proof is required. Email Returns@manifestmood.com
Claims regarding orders that haven’t been received must be submitted within 30 days after the expected delivery timeframe.
Q: “How do I use my promo code?”
Enter your code at the checkout, exactly as it appears.
NOTE: Your code may have a minimum spend (which does not include delivery costs).
Q: “I selected an order address while placing the order, can it be changed now?”
We would be able to assist in minor changes in address if submitted within 24 hours of placing order.
Q: How long does it take for my order to be processed?
Customers cannot prepone the delivery from the date of delivery. However, they can extend the date of delivery on availability of slots.
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